FAQ
The Answers You Need
The following is a carefully thought-out and curated list of the questions that several customers have asked in the past. If you have a question for us, please go through our list before getting in touch. If you still can’t find the answers you’re looking for, please contact us directly and someone on the team will be happy to assist you.
What time does the event start?
The arena is from 6pm til 8pm but you can join in at any time (just make sure you're registered). You can join the chess.com group well before the event, and registration take place from 5pm onward.
Do I have to arrive at 6pm?
You can join in at any time as long as you're registered. You don't have to join up at the start, though its useful so we have a few players to take part at the beginning, and you can drop out at any time.
